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Do you offer free shipping within the UK?
Yes, we provide free standard shipping for all orders within the UK. Orders are typically dispatched within 1–2 business days.
How long will it take to receive my order?
Standard shipping usually takes 2–5 business days. Expedited options are available at checkout.
Do you offer international shipping?
Currently, we only ship within the UK. International shipping will be available soon — stay tuned.
Does the Bike & scooter require assembly?
Only minimal assembly is needed—usually attaching the handlebar or adjusting the height. Instructions and tools are included.
How can I contact customer service?
You can reach us via the “Contact Us” form at the bottom of our website or email us at support@hyeedstore.co.uk Our team will get back to you within one business day.